Future Online Shopping : From The House of FFU

This Privacy Policy is an electronic record under the Information Technology Act, 2000 and applicable rules, including all amendments related to electronic records. This document is generated electronically and does not require physical or digital signatures.

This Privacy Policy explains what information we collect from users, including any Sensitive Personal Data or Information, how we use it, how we store it, and under what circumstances we may share or transfer it. You may withdraw your consent for the collection and use of your Personal Information at any time. However, withdrawing consent may limit or prevent us from providing certain services. Withdrawal of consent does not affect the processing already carried out prior to withdrawal.

Please read this Privacy Policy carefully. If you do not agree with any of its provisions, we advise you not to use or access the FFU FUTURO platform.

1.1 Personal Information

We may collect information including but not limited to:

Name
Mailing address
Phone number
Email address
Gender or date of birth
Account preferences
Login details, including passwords

Personal Information means any data that can identify you directly or indirectly.

1.2 Sensitive Personal Data or Information

This includes:

Passwords
Financial information (credit/debit card, bank account, payment details)
Health-related information
Any information received, processed, or stored in relation to the above categories
Any information provided by you under a lawful contract

(Collectively called “Sensitive Personal Data or Information”.)

2. How We Use Your Information

We may collect, use, or process your Personal Information and Sensitive Personal Data or Information for the following purposes:

To create and provide access to your registered account.
To develop, process, and improve our products, services, and user experience.
To communicate with you regarding orders, confirmations, invoices, notifications, or updates.
For internal research, analytics, auditing, and improving communication.
To comply with applicable legal or regulatory requirements.
To resolve disputes, complaints, or service-related issues.
To detect, prevent, or monitor fraudulent or illegal activity.

3. Disclosure of Information

We may disclose your data under the following circumstances:

3.1 Third-Party Service Providers

We may share information with trusted third-party service providers who assist in delivering services, such as:

Payment gateway partners
Logistics partners
Customer support partners

These providers are bound by confidentiality and security obligations.

3.2 Legal Compliance

We may disclose your information:

When required by law, court order, or government authority
To protect our rights or the rights of our users
To prevent fraud, misuse, or harm

3.3 Business Transfers

If FFU FUTURO undergoes a merger, acquisition, asset transfer, or restructuring, your information may be transferred to the new entity, which will continue to follow the same level of data protection.

3.4 Payment Gateway Providers

Financial Information is collected and processed directly by secure third-party payment gateways. We do not store or control this data and are not liable for errors, breaches, or issues caused by payment processors.

3.5 Data Transfers

Your information may be stored or processed in countries outside your own, including through our affiliates or partners. By using our platform, you consent to such international transfers.

4. Security of Your Information

We value your privacy and take appropriate security measures, including:

Firewalls
Transport Layer Security (TLS)
Encryption
Limited, authorized access
Secure servers

While we strive to protect your information, no system is completely secure. By using our platform, you acknowledge these risks.

5. Cookies Policy

When you access the FFU FUTURO platform, we automatically receive information such as:

IP address
Browser type
Device information
Source website
Browsing patterns

We use cookies for:

Improving website performance
Personalizing content
Analytics and research
Enhancing user experience

You may disable cookies in your browser, but doing so may limit certain functionalities. Third parties may also use cookies to display ads or collect data. We do not control third-party sites and are not responsible for their privacy practices.

We may also store call logs, testimonials, or reviews as part of improving our platform and services.

6. Opt-Out Policy

You may opt out of receiving promotional or marketing communications by:

Clicking the “unsubscribe” link in our emails
Contacting us directly

You will still receive essential transactional communication.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Modifications to This Policy

We may update or amend this Privacy Policy at any time. Updates will be reflected on the FFU FUTURO platform. We recommend reviewing this policy periodically to stay informed.

9. Grievance Redressal

For any questions, complaints, or concerns regarding this Privacy Policy, please contact our Grievance Officer at: www.ffufuturo.com

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the jurisdiction of the courts in Delhi, India.